Sale Of Goods Terms And Conditions

These terms relate to items supplied to you through the Kitchen Accessories Limited, t/a AGA Cookshop website,, (the “Company Site”) and should be read in conjunction with the general terms and conditions which will also apply. 


1. Prices

1.1. Your order is an offer to buy from us.  There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you.  At any point up until then we may decline to supply the goods to you without giving any reason.  At the moment the goods are dispatched, a contract will be made between you and us and you will be charged for the goods.


1.2 The prices payable for the items that you order are clearly set out on the Company Site.  If, by mistake, we have under priced an item we will not be liable to supply that item to you at the stated price provided that we notify you before we dispatch the item concerned.


1.3 All items are expressed inclusive of any VAT payable unless otherwise stated.


1.4 Your credit/debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure.  Authority for payment must be given at the time of placing your order.  Payments are processed by either of our partners; Realex or Paypal.


1.5 In addition to the price, a fee for packaging and delivery will also be charged.  You will be required to select this option during the checkout process while placing your order.


1.6 Some electrical goods indicate a Producer Recycling Fund (“PRF”) contribution on their price display.  This indicates the environmental management cost for recycling historic Waste Electrical and Electronic Equipment (“WEEE”) from private households placed on the market prior to 13 August 2005.  The price notice display of such goods will be in a three-point-pricing format, specifying: 1) the Retail Price; 2) the Producer Recycling Fund (“PRF”); and 3) The Price excluding the PRF contribution. Alternatively, if the PRF contribution is already included, the invoice, receipt and/or delivery docket will state that the price of the electrical item includes the Producer Recycling Fund contribution.
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2.  Availability

2.1 If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you except to ensure that you are not charged for that item.




3. No Commercial Use

3.1 The online store is available for non-commercial and domestic use only.  The Company reserve the right to refuse orders from businesses or that we consider are for commercial or other non-domestic concerns.




4. Delivery


4.1. Delivery will be made to the address specified by you on the completed order form.


4.2 Delivery will be to the main entrance of the delivery address.  Please note that we deliver goods only within the Republic of Ireland.


4.3 Delivery arrangements will be agreed with you at the time of placing your order.  All goods must be signed for on delivery by an adult aged 18 years or over.  Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.




5. Returns of non-perishable items

5.1 We hope you will be happy with your purchase.  However, should you feel it necessary to return a non-perishable item, you may cancel the contract for its purchase by contacting Customer Care Section, Kitchen Accessories Limited, 4078 Kingswood Road, Citywest Business Campus, Dublin 24, 01 4136400, or, within seven working days of delivery of the items to you.  You should then return the relevant item to us in secure packaging to Kitchen Accessories Limited, 4078 Kingswood Road, Citywest Business Campus, Dublin 24.


5.2 You will be responsible for the cost of returning any item to us unless the item is defective or we have delivered the item to you in error.  The item should be returned to us in its original condition.  If we do not receive the item back from you, we may arrange for collection of the item from you at your cost.


5.3 When we receive notice of cancellation of your contract for any item, we will refund the price paid by you for the item or at your request, if the item is defective, will repair the item or supply you with a replacement item.  We will not refund the delivery charge for sending the item to you unless you are returning an entire order. Refunds will be applied to the credit/debit card used to make the purchase only.




6. Cancellation and changes prior to delivery

6.1 You can cancel or change any of your current orders prior to dispatch by contacting Customer Care Section, Kitchen Accessories Limited, 4078 Kingswood Road, Citywest Business Campus, Dublin 24, 01 4136444, or In making such contact you should refer to your order confirmation number.





7. Severability


7.1 If any provision of these Terms and Conditions is deemed to be, or becomes invalid, illegal, void or unenforceable under applicable laws, such provision will be deemed amended to conform to applicable laws so as to be valid and enforceable, or if it cannot be so amended without materially altering the intention of the parties, it will be deleted, but the validity, legality and enforceability of the remaining provisions of these Terms and Conditions shall not be impaired or affected in any way.

These Terms and Conditions were updated on December 14th 2011.

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